MEET THE FOUNDERS OF RICC
RICC was founded by Mr. Juma Theophilus (Right) and Mr. Hakeem Kiboi (Left) after a global conference on ‘Patient Centered Care’ inviting institutions both local and abroad including Harvard, Ghent and Stellenbosch Universities. This was in the year 2015.
It didn’t take long before the two got contacted by the Swahili version of the Daily Nation newspaper, Kenya. Taifa Leo, the only Swahili-language newspaper published from Kenya for an interview.
Translation: Students who are Taking Kenya’s Public Health to the Next Level
Featuring: The Co-Founders of RICC (Juma Theophilus and Hakeem Kiboi), RICC projects and the social impact on the community as far as primary health is concerned.
WHAT MAKES RICC UNIQUE
Integrated Approach to health care provision takes the center stage in all endeavors of RockHealth Integrated Care and Consultancies (RICC). With a cocktail of all health professions in the team, decisions are well made with better patient centered care. These two merged together provide a suitable environment for therapy in primary care setting and dispensing of community oriented patient care.
The professions at RICC include: Medicine and Surgery, Pharmacy, Nurse, Medical Lab Scientist, Nutritionist, Psychologist, Dental surgery, Life coaching, Certified Public Health Educators among others to which RICC has access if need arises.
All these professions are crucial in the health and wellness programme of RICC which is divided into community and corporate health and wellness.
August 2015: RIC’s Volunteers and Ambassadors invited to organize and as delegates to the 1st Global Conference on Patient Centered Care under the theme “Patient Centered Care: Training and Delivery of University Health Care held in Nairobi Kenya, Kenyatta University inviting over 300 delegates.
RICC AMBASSADOR PROGRAMME
RICC has ambassadors who subscribe to annual premiums and therefore entitled to priority to its medical camps, training sessions, recommendation letters and medication cover from the RICC Drug Stores. This is a contractual agreement (Ambassador Agreement) that is renewed yearly.
An Ambassador agreement is the foundation of the working relationship between RICC and its Ambassadors. An Ambassador agreement clarifies the expectations of both parties in relation to length of time commitment, confidentiality, attendance at training, and adherence to the organization’s policies and procedures.
An “Ambassador” is anyone who, without compensation or expectation of compensation beyond reimbursement, performs a task at the direction of and on behalf of this organization. An “Ambassador” must be officially accepted and enrolled by the agency prior to performance of the task. Unless specifically stated, Ambassadors shall not be considered as “employees” of the agency.
The ‘RICC Ambassador App’ is an upcoming platform that will work to ensure efficient communication and access to the benefits as provided by the annual premium. This app will be able to connect ambassadors with prescription forms to the RICC drug stores so that prescriptions could be filled and medication dispensed at a cost of the premium paid and above all, update ambassadors about upcoming medical platforms and opportunities in the organization.
Ambassadors are entitled to the organizational branded wear, the ‘bib’ with a logo wheel at the center among other medical equipment owned by RICC. This creates uniformity and makes them look more professional in the field where lab coats would be less suitable.
Apart from in-house opportunities, as an ambassador, you shall connect with our partners for purposes of job-seeking while on occasion, RICC will present your curriculum vitae and recommend you to our partner organizations.
GATES TO GLOBAL HEALTH
In the past, RockHealth Integrated Care and Consultancies (RICC) has hosted foreign medical students to enjoy ambassadorship during their visit to Kenya whether in their didactic year, act of volunteerism or through partner organizations. RICC has hosted a student from the University of Texas, University of Hong Kong, University of Makerere, Uganda and University of the Sciences, Philadelphia.
Fortunately, at RICC, we are able to provide the Kenyan experience of being in the medical field ranging from the remote areas and institutions we target and the medication and the standards employed.
“I mostly appreciate there being a possibility of passing on public health education to kids while I cannot speak Swahili myself. But with the help of a translator, I was able to do so. Language barrier is a challenge we do not experience back in the US,” uttered Casey. Casey is one of the medical students from the University of Texas attached to RICC through AIESEC.
Tropical illness are a good point during their ambassadorship with RICC and they learn how to go about treating them. For instance malaria. Some diseases are mostly found in third world counties including scabies, typhoid and the like and when these cases present and get managed with a treatment course in their presence, they contribute to value added to their profession.
“I’m amazed by what RICC is doing and especially by the integrated approach you have put to practice where a pharmacist and a physician perform a diagnosis together on one patient. I really think this could form a good example to my students back in the US,” Dr. Pitts, University of the Sciences, Philadelphia.
RICC GETS SELECTED TO A BRITISH COUNCIL PIE BY DOT KENYA
Digital Opportunity Trust (DOT) Kenya is a non-profit organization established in 2005 to address the critical need to build capacity among local communities to apply technology to: i) support economic and social development; ii) improve rates of employment and business startups; and iii) enhance the role of women and youth in the economy and society. DOT Kenya is a member of the Digital Opportunity Trust (DOT) global network that spans Africa, the Middle East, and North America. With headquarters in Ottawa, Canada DOT has operations in 11 countries around the world, including Kenya, Uganda, Tanzania, Rwanda and Ethiopia.
DOT won a small grant from the British Council to prepare youth led social enterprises to be investor-ready. Here are the highlights;
The British Council Kenya is implementing a two-year “Support for Social Enterprises in East Africa” project funded by the European Union and implemented in Ethiopia and Kenya. The overall objective is to support vulnerable populations to access ‘social protection, health, education and jobs’ therefore supporting ‘inclusive and sustainable economic growth for human development’.
The specific objective is to promote and strengthen an evidence-based social enterprise approach in addressing these development priorities in East Africa.
The programme consists of 4 interconnected components with the following expected results:
Result 1: Improved information and understanding of the social enterprise sector in Kenya and Ethiopia. Result 2: Increased capacity of social enterprise institutions and practitioners in Kenya and Ethiopia, including social entrepreneurs, civil society leaders, intermediaries and educators.
Result 3: Increased capacity of government officials and policy influencers.
Result 4: Increased South-South as well as South-North collaboration and partnership between the social enterprise communities within and between Kenya and Ethiopia and the wider East Africa region. The DOT Kenya focus is No.2 where it is building the capacity of Social enterprise practitioners for investor-readiness.
RICC was selected as one of the 30 organizations within Kenya and Ethiopia and currently among the only 2 healthcare organizations in the project. Four consultants were allocated to RICC to conduct coaching sessions and follow-up on the organization’s progress.
The end of the project with DOT marked the beginning of a big step into making RICC self-sustaining in its operations and funding of its community health and wellness programme. Appreciation all goes to DOT Kenya for the opportunity served.
RICC’S PHARMACEUTICAL CARE IN THE MAKING
Pharmaceutical Care is a patient-centered, outcomes oriented pharmacy practice that requires the pharmacist to work in concert with the patient and the patient’s other healthcare providers to promote health, to prevent disease, and to assess, monitor, initiate, and modify medication use to assure that drug therapy regimens are safe and effective. The goal of Pharmaceutical Care is to optimize the patient’s health-related quality of life, and achieve positive clinical outcomes, within realistic economic expenditures.
The RICC Ambassadors’ App will be a handy instrument in making this possible by:
- Building a platform on which medication can be requested for and follow-up made.
- Collection of patients’ specific medical history upon registration with RICC which will be used for future reference before dispensing any medication to a request. This will help in the development of a therapeutic/drug therapy/pharmaceutical care plan.
- Providing information to the patients on the medication dispensed for a more rational use and confirmation of instructions.
At RICC, we desist from dishing our medication without enough proof to warrant its dispensing and this forms a crucial part of offering pharmaceutical care.
SMILES ALL UP AT HURUMA CHILDREN’S HOME
Ambassadors at RockHealth Integrated Care and Consultancies were zestful in reception and hosting of pharmacy students from the University of the Sciences Philadelphia. This comes nearly a month after RICC hosted yet another crop of medical students from the University of Texas and Hong-Kong powered by their membership in the world’s largest non-profit youth-run organization, AIESEC. (Link to AISEC article)
The PharmD candidates from the USciences led by Dr. Pitts were privileged to have RockHealth set the grounds ready for a medical camp in one of the communities in Kenya this time choosing Ngong’s Huruma Institution. Two days to the medical camp, a call requesting to have on board some medical students from Makerere University currently on an exchange programme in Kenya further boosted our numbers.
It was therefore meant to be more than a trio-partnership with three universities and a healthcare organization seeking to provide healthcare services to the children of Huruma, Ngong. To RICC, this is a mark in line with its mission of improving the quality of dispensed primary health care to Kenyan communities. This would be better achieved with RICC’s core focus: integration of healthcare disciplines.
RICC’s mission was put to task during the medical camp in 22nd, July 2017 in which an eight-discipline medical team made the day, bearing physicians, clinical officers, pharmacists, nurses, medical lab technologists, psychologists, psychiatrists and nutritionists.
The medical camp was launched by the host Madam Elizabeth and RICC’s psychologist Precious Gachaga to prepare the younger children psychologically just to debunk the misconstrue that white lab coats mean sharp piercing procedures such as syringes.
The day’s pace was set with a consultation hall made from one of the finest churches a children’s home and school could admit to owning, makeshift lab, full-fledged pharmacy and a counselling room. The consultation hall had a triage section in which vitals were taken, prescription forms issued and diversions to consultation points were made. 8 clusters of both a physician and a pharmacist each attending to one patient at a time made the hall with some consultations reserved for nutritionists and a psychiatrist. The counselling room was most amazing with 7 counsellors charged with peer counselling, coaching and mentoring which form a vital part in RICC’s complementary approach. .
How busy and tiring the day was got overridden by the number of beneficiaries served within a 4 hour span of time. 298 medical concerns got served including the staff in the institution.